Even if there were NOT inexcusable technical problems, Ramey and Poplavskaya were the only singers with an ounce of acting ability or stage presence (Giordani was DOA) - an issue rather compounded in close up camera shots. We burst out laughing when Turandot rose up from behind the fussy noisy set like a cross between Fosca in Sondheim's Passion and a Vallium addicted Buddha. I get the concept that it's "all about the voice" in opera, but this challenges suspending disbelief beyond the breaking point. Thankfully the theatre manager refunded our money without question. I would encourage ALL consumers who payed for this technical nightmare to seek refunds - maybe the Met will wake up.